Authenticity: The Triple Check of Our Luxury Bags
Authenticity is a core value at Vivo Vintage. We are authentic by showing our vulnerabilities, highlighting our mistakes, and trying never to appear to the outside world as better than we truly are! It is impossible to talk about authenticity without acknowledging all this, but I am certain that if you are here, it is because you want to know more about the authenticity of our bags!
How do we ensure it? And why do I use this word?
Below, I will explain our triple-check processthat helps us ensure that every bag in our catalog is authentic and of lawful origin.
1. Investigation into Lawful Origin
The first step in our verification process involves investigating the origin of the bags. Every transaction takes place directly with the private seller, who must provide and sign a document certifying the lawful origin of the bag. During the transaction, we ask the seller for all the information necessary to guarantee that the product is authentic. If the seller is unable to prove the origin of the bag, we do not proceed with the purchase. This ensures that every bag enters our inventory with complete and verified documentation, without which the product is returned to the sender.
2. Thorough Physical Inspection
Once the bag has arrived, our staff, with over 10 years of experience in the industry, performs a thorough physical inspection of the item. This inspection is carried out not only by our in-house staff but also by external experts specializing in various brands. Every detail, from the stitching to the quality of the material, is carefully examined to ensure that the bag is original and compliant with the brand's standards.
3. Use of Artificial Intelligence: Entrupy
To further reduce the margin of error, in cases where our experts feel the need for a more objective judgment, we use the advanced artificial intelligence technology offered by Entrupy. Every month, the company uses this service, incurring costs that exceeded 12,000 euros in 2023!
Entrupy uses a combination of advanced imaging and machine learning algorithms to analyze microscopic details of the bag. With a reliability rate of 99.1%, Entrupy allows us to verify the authenticity of the bags with an unprecedented level of precision. This innovative system examines elements that the human eye might not detect, thus providing an additional layer of security in the verification of our products.
Our Promise! ENSURING authenticity
With over a decade of history and reliability in the industry, recognized with awards such as the Felix Business Award, we are proud to offer our customers a guarantee of authenticity close to 100%. And should we ever make a human or technical error, we commit to fully refunding the customer.
Our dedication to transparency and quality allows us to maintain the trust of our customers and ensure that every purchase is safe and satisfying.
Choosing our bags means choosing security, authenticity, and elegance. Thank you for your trust and for choosing our services. 🌟
