Authenticity: The Triple Check of Our Luxury Bags
Authenticity is a core value of Vivo Vintage. We are authentic by showing our fragilities, highlighting our mistakes and trying to appear on the outside never better than what we are! We cannot talk about authenticity without all this, but I am sure that if you are here it is because you are interested in knowing more about the authenticity of our bags!
How do we insure it? And why do I use this word?
Here below I will explain our triple check that helps us ensure that every bag in our catalog is authentic and of legitimate origin.
1. Investigation into Lawful Origin
The first step in our verification process is to investigate the provenance of the bags. Each deal is made directly with the private seller, who must provide and sign a document certifying the legitimate provenance of the bag. During the deal, we ask the seller for all the information necessary to ensure that the product is authentic. If the seller is unable to prove the provenance of the bag, we will not proceed with the purchase. This ensures that each bag enters our inventory with complete and verified documentation, without which the product is returned to the sender.
2. Thorough Physical Check
Once the bag has arrived in our hands, our staff, with over 10 years of experience in the sector, performs a thorough physical check of the item. This check is carried out not only by our internal staff, but also by external experts specialized in the various brands. Every detail, from the stitching to the quality of the material, is carefully examined to ensure that the bag is original and compliant with the brand's standards.
3. Use of Artificial Intelligence: Entrupy
To further reduce the margin of error, in cases where our experts feel the need for a more objective judgment, we use the advanced artificial intelligence technology offered by Entrupy. Every month the company uses this service, taking on expenses that in 2023 exceeded 12 thousand euros!
Entrupy uses a combination of advanced imaging and machine learning algorithms to analyze microscopic details of the bag. With a 99.1% confidence rate, Entrupy allows us to verify the authenticity of the bags with an unprecedented level of accuracy. This innovative system examines elements that the human eye might not detect, providing an additional layer of security in verifying our products.
Our Promise! ENSURE originality
With over a decade of history and reliability in the industry, rewarded with awards such as the Felix Company Award, we are proud to offer our customers a guarantee of authenticity close to 100%. and if we ever encounter a human or technical error, we are committed to a full refund to the customer.
Our dedication to transparency and quality allows us to maintain the trust of our customers and ensure that every purchase is safe and satisfying.
Choosing our bags means choosing safety, authenticity and elegance. Thank you for your trust and for choosing our services. 🌟