TERMS OF SALE
Terms and conditions of use
Product Nature and Non-Affiliation Statement
The products sold on Vivo Vintage (www.vivovintage.com) are second-hand items and may have signs of wear or visible defects. Each product is carefully inspected and described to reflect its actual condition. Vivo Vintage is not affiliated with, authorized by, sponsored by, or in any way connected with the luxury brands mentioned on the site. All names, trademarks and service marks are the property of their respective owners. The use of such marks on Vivo Vintage is solely for descriptive purposes to identify the second-hand products offered for sale and does not imply any association with the trademark owners.
GENERAL INFORMATION
These General Conditions of Sale have as their object the purchase of VIVO VINTAGE products carried out remotely via the Internet on the website www.vivovintage.com, belonging to Allegra Srl , with registered office in Venafro (IS), SSVenafrana 230 CC La Madonnella. Each purchase transaction will be governed by the provisions of Legislative Decree 185/99, Legislative Decree 206/05; the information aimed at concluding the contract will be subject to art. 12 of Legislative Decree 70/03 and, as regards the protection of confidentiality, will be subject to the regulations of Legislative Decree 196/03.
CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
The sales contracts for the products on the website www.vivovintage.com are considered concluded at the moment in which the purchase order made by the customer reaches VIVO VINTAGE di Allegra Srl and the latter accepts it. VIVO VINTAGE by Allegra Srl will promptly send the customer a receipt of the purchase order placed by the same.
By electronically sending the purchase order, the customer declares that he has read and accepted these general contract conditions and undertakes to observe and respect them in his relations with VIVO VINTAGE di Allegra Srl .
VIVO VINTAGE di Allegra Srl pursuant to art. 13 of Legislative Decree 196/2003 informs that the personal data, including personal and fiscal data, acquired verbally in reference to the established commercial relationships, provided directly by the interested parties, or otherwise acquired in the context of the company's activity, will be processed in compliance with the aforementioned legislation, including the confidentiality obligations provided for therein.
In relation to the aforementioned, the rights referred to in article 7 of Legislative Decree 196/2003 may be exercised.
The Customer is required, before forwarding his purchase order, to carefully read these general conditions of sale. Forwarding the purchase order implies their full knowledge and acceptance.
Finally, once the online purchase procedure has been completed, the Customer is required to print and keep these general conditions of sale, already viewed and accepted during the contract conclusion phase.
By sending the order online, the Customer sends VIVO VINTAGE di Allegra Srl a proposal to purchase the product and/or products placed in the cart. When the Customer places an online order for the products placed in the cart, he agrees to purchase them at the price and terms indicated in these General Conditions of Sale.
VIVO VINTAGE by Allegra Srl will communicate to the Customer the acceptance and confirmation of the order.
In particular VIVO VINTAGE by Allegra Srl will not accept orders:
- if the material is not available in stock at the time of the order and/or
- if the Customer cannot or does not want to pay using credit cards (Paypal), bank transfer or Paypal. It is possible to place an order both through the website www.vivovintage.com at the prices and conditions indicated therein and at authorized retailers.
The customer purchases the product, the characteristics of which are illustrated online in the relevant descriptive and technical sheets, at the price indicated therein to which are added the delivery costs specified on the site.
Before sending the purchase order, the unit cost of each selected product is summarized, the total cost in the case of purchasing multiple products and the related delivery costs.
Once the purchase order has been sent, the customer will receive an email from VIVO VINTAGE di Allegra Srl confirming receipt of the purchase order and containing information on the main characteristics of the purchased item, detailed information on the price, delivery costs, applicable taxes and payment methods and containing a reference to the general contract conditions and information on the existence of the right of withdrawal, the conditions and methods of exercising it displayed on the site. Following the approval of Legislative Decree 4 July 2006 n. 223 "manoeuvre bis" Art. 37 paragraphs 8 and 9, converted with Law 248 of 4 August 2006, which came into force on 12 August 2006, which reinstates the obligation to communicate the list of customers and suppliers in the event of issuing an invoice, and of Legislative Decree 78 of 31 May 2010 converted into Law 122 of 30 July 2010, imposes the need to ask customers to communicate their VAT NUMBER and TAX CODE in the appropriate fields on the site.
The customer can make the payment due by choosing one of the following methods listed.
- Payment by credit card: In the event that the consumer intends to make the payment by credit card, he can use the payment procedure with PayPal , suitable for ensuring the confidentiality of the data provided by customers. For any information and further Legal Agreements, the Customer is referred to the website www.paypal.com .
- Payment by bank transfer: Payment by bank transfer can be made using the following details:
In the event that payment is made by bank transfer, the purchased item will be shipped using the methods indicated in the following paragraph "Delivery of Products", to the address indicated by the customer upon receipt of the credit, therefore on average within two/five days after the transfer has been made (the timing varies depending on the Credit Institute used). To facilitate the process, the payment receipt can be sent together with your order number by fax to the number: 346/7350973 or by e-mail to: info@vivovintage.com .
The purchased item, together with the relative invoice, is delivered by courier to the address specified by the Customer at the time of the online order. Any specific needs must be reported by the customer to VIVO VINTAGE di Allegra Srl .
VIVO VINTAGE by Allegra Srl guarantees delivery of the goods within 15 (fifteen) working days from the date of receipt of confirmation of the transaction.
In the event that the customer chooses the cash on delivery method, payment must be made exclusively through cash to be delivered directly to the courier upon receipt of the goods.
WARRANTY OF CONFORMITY AND DEFECTIVE PRODUCTS
The products purchased on the site www.vivovintage.com are subject to the discipline on the sale of consumer goods. The products delivered comply with the characteristics illustrated online in the relative descriptive and technical sheets.
VIVO VINTAGE by Allegra Srl is responsible towards the customer for any defects in conformity existing at the time of delivery of the goods.
RIGHT OF RETURN
Vivo Vintage is committed to offering the best possible customer service. If you are not satisfied with your purchase, we accept returns, provided they are in substantially intact condition, within 14 calendar days from the date of delivery of your order. It is necessary to leave the seal label intact and attached to the product as it was received. Refunds will be made using the same method used for the original payment.
How to exercise the right of return:
- Via WhatsApp: +393336834578
Once the request has been sent, the customer will receive instructions on how to make the shipment, which must be done within 14 days of delivery.
The customer is responsible for the shipping costs and is responsible for the integrity of the package and its contents.
Cancellations:
We will actually credit the amount only upon receipt of the goods and after a careful check of the conformity of the item with the initial conditions.
The refund will be equal to the total paid, net of shipping costs incurred at the time of purchase, if any.
NB Returns are only made with the seal label intact and attached
In the event of total or partial non-payment of the purchase price of the goods, VIVO VINTAGE di Allegra Srl reserves the right to declare this contract terminated pursuant to and for the purposes of art. 1456 of the civil code by sending a written communication to the customer's email address.
For any complaint or clarification, the customer must contact the number 3336834578 or the email address info@vivovintage.com . The customer will be contacted for clarification within 3 (three) working days from the request.
APPLICABLE LAW AND JURISDICTION
This contract is governed by Italian law. The exclusive jurisdiction and venue for any legal action brought by the Buyer under this warranty or any additional legal warranties shall be the Court of Isernia. In the event of a victory by VIVO VINTAGE di Allegra Srl in any legal action, the plaintiff shall reimburse VIVO VINTAGE di Allegra Srl for the costs, including attorneys' fees and court costs, incurred by VIVO VINTAGE di Allegra Srl for its defense.
POSTPONEMENT
For anything not expressly provided for in this contract, the provisions of current Italian law shall apply.